EchoFillSupport
Quick fixes
- A field didn't fill: open EchoFill on that page and click Record this form after filling it by hand. Choose Update to add it to your profile. For multi-page forms, keep automatic filling on and EchoFill will save later pages as you go.
- A field filled, then cleared itself: some sites reset fields while loading. Open Settings → Profiles → your profile → Profile settings, and set Wait before filling to 1–2 seconds.
- Something filled that shouldn't have: click Undo in the notice or the EchoFill popup. To stop EchoFill on a site entirely, add it under Settings → Sites where EchoFill stays off.
- Automatic filling isn't happening: check that "Fill automatically when I open this site" is on in the popup, and that you allowed the site when Chrome asked. See Settings → Sites EchoFill can open on its own.
- Restore Pro on another computer: Settings → Plan → I already paid, then confirm your purchase email.
- Get back a deleted profile: Settings → Backup → Restore points.
Refunds
14 days, no questions asked. Email contact@thumpapp.com with the email you paid with. See Terms & refunds.
Reporting a problem
Tell us the website address and what happened (didn't fill / filled then cleared / wrong field). Please don't send your saved answers or screenshots containing personal details.